Keeping information we collect from the web confidential:
Embleton Care Facility is committed to protecting the privacy of our residents, our employees and all individuals and organisations that it receives information from or about.
We want to provide a safe and secure service to all who come in contact with us. We will use our best efforts to ensure that any information provided to us will remain private unless otherwise agreed, and the information will only be used for the purpose for which it was supplied to us.
In compliance with privacy legislation. Our policy is to inform you:
- What personal information is being collected;
- Who is collecting your personal information;
- How your personal information is being used;
- To whom your personal information is being disclosed; and
- How your personal information is being stored.
Information Collected
If and when you provide us with your personal information via this website (www.embletoncare.com.au) your information will be held in strictest confidence.
The types of information we collect from you will depend on how you use the site, but will generally include details such as:
- Name
- Address
- Email
- Contact numbers
Wherever you are prompted to enter such information it remains your choice to do so, and will be treated with the strictest confidence as per the terms of this privacy policy.
When you look at this web site, our Internet Service Provider makes no record of your visit and logs only the data traffic volume for billing purposes. Our Internet Service Provider provides this information to us when they invoice us. This non-identified information is also used to monitor usage patterns of our site.
Access to information collected
We will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider”s logs, and thus gain information about users and their activities.
Use of information collected
We will not reveal, disclose, sell, distribute, rent, licence share or pass that information on to any third parties, other than those who are contracted to Embleton Care Facility.
Your information will only be used for the purpose for which you have provided it, and it will not be added to a mailing list or used for any other purpose without your consent. We may however, use your email address or other contact details provided by you to contact you to obtain your consent for other purposes, but will give you the option of having your information deleted from our records at that time.
We may disclose the personal information, other information or data we collect from you for the purpose specified to you at the time of collection or for another purpose if you would reasonably expect us to disclose it for that purpose; and where that purpose is related to the purpose specified to you at the time of collection.
Personal information security
In the interests of your privacy, and given the inherent insecurity of information passed over the Internet, we do not currently support the transmission of personal health information to or from patients over the Internet. If you send any personal health or other personal information to us via the Internet, we cannot guarantee the security of any information and as such Embleton Care Facility cannot be held liable for any breach of security.
We have not deployed encryption security measures to support more secure communication of sensitive information across the Internet. We do however make our best effort to maintain the security of such transmissions.
Cookies
This web site only uses session cookies and only during a search query of the web site. Our Internet Service Provider has assured us that no cookies are employed on this web site except for those associated with the search engine. The web site statistics for this site are generated from the web logs as outlined above.
Upon closing your browser the session cookie set by this web site is destroyed and no personal information is maintained which might identify you should you visit our web site at a later date.
Cookies can either be persistent or session based. Persistent cookies are stored on your computer, contain an expiry date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short lived, are used only during a browsing session, and expire when you quit your browser.
Changes to our Privacy Commitment
If at any time our stated policy in regard to privacy is modified, we will update this policy statement and post it here on our web site so that you will always know what information we gather about you and how we might use it.
We encourage you to seek further information relating to your privacy rights by visiting the following resources -
- The Australian Privacy Commissioner”s Web Site
- Western Australian e-Commerce Centre
If at any time you have any questions or concerns regarding the privacy of the information Embleton Care Facility holds or how we might use it please feel free to e-mail us at info@embletoncare.com.au or contact us by phone on (08) 9271 4980 or by fax: (08) 9271 8741 or by mail at 46 Broun Avenue Embleton WA 6062
In regards to our residents:
In collecting, using, disclosing and handling your personal and health information, we comply with all applicable Commonwealth and State privacy legislation.
Collection
Wherever possible, we will obtain personal and health information from you. If it is not possible to obtain that information from you we may ask your Representative, family members, close friends or another third party (such as a doctor) to provide the information.
Use
Personal and health information we collect about you will be used for the following purposes:
- obtaining funding from the Government;
- instructing health care practitioners;
- adapting our services to suit your personal needs; and
- to assist in planning and managing our facility.
These reasons for collecting information accord with the reasons allowed by the applicable Commonwealth and State legislation. If we do not have your personal or health information, we may be unable to fully cater to your health or other personal requirements.
Disclosure
The information you give to us is kept in confidence. We may disclose your information to agents or contractors we engage. We may also disclose personal and health information to the Department of Health and Ageing, health care practitioners, your Representative, or any person or organisation authorised by you, or by law, to obtain it.
If we disclose your information for any of the above reasons to another person or organisation, we will create a written record of the date of disclosure, the information disclosed, the body to whom the disclosure was made and the reason for the disclosure.
Quality, Security and Retention of Information
The information we hold about you may be kept in electronic or paper form. We make all reasonable efforts to ensure that your information is accurate, complete and up to date. The information will be kept in a secure way to ensure there is no unauthorised use or disclosure. Data will be retained for seven years after you cease to receive care from us, or otherwise as required by law.
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